Hills: Important Product Recall Information

[Boronia]

https://www.hillspet.com.au/productlist?fbclid=IwAR2Tq1C5H3EidGavXkhN9a4Q_B8bhhKdO0M8hDoUcyo7DwCA_nFuyLZmSGM

 

Hill’s Pet Nutrition is voluntarily recalling select canned dog food products due to potentially elevated levels of vitamin D. 

While vitamin D is an essential nutrient for dogs, ingestion of elevated levels can lead to potential health issues depending on the level of vitamin D and the length of exposure, and dogs may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss.  Vitamin D, when consumed at very high levels, can lead to serious health issues in dogs including renal dysfunction.  Pet parents with dogs who have consumed any of the products listed and are exhibiting any of these signs should contact their veterinarian.  In most cases, complete recovery is expected after discontinuation of feeding.

The affected canned dog foods were distributed through retail pet stores, veterinary clinics and e-retailers nationwide in Australia.  No dry foods, cat foods, or treats are affected. 

Pet parents who purchased the product with the specific lot/date codes listed should discontinue feeding and dispose of those products immediately.  To have discarded products replaced at no cost, please contact the retail pet store, veterinary clinic or e-retailer where you purchased the product of specific lot/date code, or, contact Hill’s via our website or at 1800 679 932.

Hill’s Pet Nutrition learned of the potential for elevated vitamin D levels in some of our canned dog foods after receiving a complaint in the United States about a dog exhibiting signs of elevated vitamin D levels.  Our investigation confirmed elevated levels of vitamin D due to a supplier error.  

We care deeply about all pets and are committed to providing pet parents with safe and high quality products.  Hill’s has identified and isolated the error and, to prevent this from happening again, we have required our supplier to implement additional quality testing prior to their release of ingredients.  In addition to our existing safety processes, we are adding our own further testing of incoming ingredients. 

For further information, please contact Hill’s Pet Nutrition Pty Ltd. at 1800 679 932 Monday-Friday during the hours of 9am-5pm (AEST) or at [email protected]. 

This voluntary recall is not applicable in all countries.  If you are outside of Australia please check your own country’s Hill’s website for more information

 

1

Identify the SKU and Date Code/Lot Code

 

SKU NUMBER

 

LOT CODE / DATE CODE

2

Locate affected products in the table below

Product Name	SKU number	Lot Code/Date Code
Hill's™ Prescription Diet™ i/d™ Canine Chicken & Vegetable Stew 156g	3390	122020T07
Hill's™ Prescription Diet™ i/d™ Canine 370g	7008	092020T30
		102020T07
		102020T11
		112020T22
		112020T23
Hill's™ Prescription Diet™ j/d™ Canine 370g	7009	112020T20
Hill's™ Prescription Diet™ k/d™ Canine 370g	7010	102020T10
		102020T11
Hill's™ Prescription Diet™ w/d™ Canine 370g	7017	092020T30
		102020T11
		102020T12
Hill's™ Prescription Diet™ z/d™ Canine 370g	7018	102020T04
		112020T22
Hill’s™ Prescription Diet™ Metabolic + Mobility Canine Vegetable & Tuna Stew 354g	10086	102020T05
		102020T26
Hill's™ Prescription Diet™ Derm Defense™ Canine Chicken & Vegetable Stew 354g	10509	102020T05
Hill's™ Science Diet™ Puppy Chicken & Barley Entrée 370g	7036	102020T12
Hill's™ Science Diet™ Adult Chicken & Barley Entrée Dog Food 370g	7037	102020T13
		102020T14
		112020T23
Hill's™ Science Diet™ Adult Light with Liver Dog Food 370g	7048	112020T19
Hill's™ Science Diet™ Adult 7+ Chicken & Barley Entrée Dog Food 370g	7055	092020T31
		102020T13
Hill's™ Science Diet™ Adult 7+ Youthful Vitality Chicken & Vegetable Stew dog food 354g	10763	102020T04
		112020T11

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Call us toll-free from anywhere in Australia at: 1800 679 932 from 9 a.m. to 5 p.m. AEST. Monday through Friday.