Anyone shop with k9pro?

[Gau]

Looking to get some tug toys to play with my dog.

 

Also a long lead that is not nylon as they break super easy with my dog - had a 25m one which I only used twice before tearing. One small cut to any part and it'll tear a line through it easy.

Maybe something like this http://k9pro.com.au/long-line-syn-tek-10m-x-16mm/  - open to recommendations too

 

Also did I read that dolforums get a discount code? Can't seem to access/find it but I remember reading about it.

[juice]

i have 2 Syntec leads from them, they are great leads,good when wet and look like new still. However the first one i bought has a different clip and when my dog shakes her head it can come undone! not great with a powerful dog.I did contact them about it and tbh they didn't give a shit.

The new ones have a different clasp so hope this one is ok. ( the dodgy one has a brass fitting).

[dwynwen]

48 minutes ago, juice said:

i have 2 Syntec leads from them, they are great leads,good when wet and look like new still. However the first one i bought has a different clip and when my dog shakes her head it can come undone! not great with a powerful dog.I did contact them about it and tbh they didn't give a shit.

The new ones have a different clasp so hope this one is ok. ( the dodgy one has a brass fitting).

Thats a worry - i have two syntec leashes with the brass clips thay have not let me down in years of use (also powerfuls dogs)

 

i notice they now seem to use stainless steel fittings - they used to make a point of saying how good the brass ines were ... interesting .

 

do we still have someone from k9pro here?  

 

I have always had good cs from them.

[huski]

On 8/8/2018 at 6:56 AM, juice said:

i have 2 Syntec leads from them, they are great leads,good when wet and look like new still. However the first one i bought has a different clip and when my dog shakes her head it can come undone! not great with a powerful dog.I did contact them about it and tbh they didn't give a shit.

The new ones have a different clasp so hope this one is ok. ( the dodgy one has a brass fitting).

Hi Juice

 

Not sure who you spoke to at the time, but happy to look into this for you, just shoot me an email to [email protected] 

 

On 8/8/2018 at 7:47 AM, dwynwen said:

Thats a worry - i have two syntec leashes with the brass clips thay have not let me down in years of use (also powerfuls dogs)

 

i notice they now seem to use stainless steel fittings - they used to make a point of saying how good the brass ines were ... interesting .

 

do we still have someone from k9pro here?  

 

I have always had good cs from them.

We still have brass snaps on all of our leather leashes, the only reason we switched to stainless steel with Syn Tek is because we wanted them to match the collars which have stainless steel fittings. 

 

All of our leather leashes and long lines are still made with brass snaps, they are great and all of our hardware has a life time guarantee. 

 

I don't check into DOL much these days but anyone can contact me via K9 Pro and I am happy to help  

[huski]

On 8/7/2018 at 10:21 PM, Gau said:

Looking to get some tug toys to play with my dog.

 

Also a long lead that is not nylon as they break super easy with my dog - had a 25m one which I only used twice before tearing. One small cut to any part and it'll tear a line through it easy.

Maybe something like this http://k9pro.com.au/long-line-syn-tek-10m-x-16mm/  - open to recommendations too

 

Also did I read that dolforums get a discount code? Can't seem to access/find it but I remember reading about it.

There is a DOL discount code Gau, it is DOLERSSAVE and gives you a 5% discount. 

 

Syn Tek is great as a long line as it is stronger than leather but lighter, and non-absorbent unlike nylon.

[juice]

Interesting as I emailed the problem and was told the lead had a 12 month warranty which had run out so nothing they could do . 

[huski]

On 10/08/2018 at 7:11 PM, juice said:

Interesting as I emailed the problem and was told the lead had a 12 month warranty which had run out so nothing they could do . 

I’m not sure who you spoke to Juice but as I said all of our hardware has a lifetime guarantee and we don’t and never have had a 12 month warranty on any of our leashes. If it is faulty we can definitely assist you. As I said pop me an email and I’m happy to look into it for you. 

[Gau]

On 8/10/2018 at 6:30 PM, huski said:

There is a DOL discount code Gau, it is DOLERSSAVE and gives you a 5% discount. 

 

Syn Tek is great as a long line as it is stronger than leather but lighter, and non-absorbent unlike nylon.

Thanks heaps for the code

 

Do you know when your Syn Tek 10m long like ORANGE will be back in stock? Thanks

[PANDI-GIRL]

@juice   Did you get a refund or replacement lead from K9 Pro 

[juice]

I was offered an exchange if I pay postage both ways ($20). 

[juice]

I was offered an exchange if I pay postage both ways ($20).