Niques Posted October 27, 2012 Share Posted October 27, 2012 (edited) Weird. I still don't have an email from them. The website says my order shipped on the 23rd yet it contains both Isqueaks and an Other Cuz... Did those of you who got an 'Out of Stock' email for those items receive the email unprompted? Or did you contact them first? Edit: Okay, nevermind. 'Out of Isqueaks' email was in Junk box. Usually their emails get through the junk filters just fine. Edited October 27, 2012 by Niques Link to comment Share on other sites More sharing options...
LittlePoppet Posted October 27, 2012 Share Posted October 27, 2012 i contacted them first as it said shipped on the 23rd but i had ordered an isqueak so thought it was odd... knowing im not the only one makes me more annoyed now... Link to comment Share on other sites More sharing options...
ravenau1 Posted October 27, 2012 Share Posted October 27, 2012 I got an email today saying two things I ordered were out of stock, but it didn't say anything about isqueaks, which I ordered also. Link to comment Share on other sites More sharing options...
megan_ Posted October 27, 2012 Author Share Posted October 27, 2012 Ordering systems need to be updated before they show out of stock - it isn't real time. Knowing how cheap things are and knowing how excellent their service has always been (if your stuff goes missing in the post they replace it) I'm not fussed in the least. Link to comment Share on other sites More sharing options...
ravenau1 Posted October 27, 2012 Share Posted October 27, 2012 They gave me the option of a substitution, refund or waiting until what i had ordered came back into stock. Can't ask for more than that, really :) Link to comment Share on other sites More sharing options...
MavericksMission Posted October 27, 2012 Share Posted October 27, 2012 I got an email saying two things (wubba ballistic friends and skineez) I ordered are out of stock too, but I have iSqueaks in my orders and it didn't say anything about them. Sigh Link to comment Share on other sites More sharing options...
OSoSwift Posted October 27, 2012 Share Posted October 27, 2012 Mine apparently has been shipped but since getting to international dispatch in the USA I have heard nothing?? So I am guessing it is actually on it's way?? Link to comment Share on other sites More sharing options...
Llante Posted October 27, 2012 Share Posted October 27, 2012 Might I ask toy gurus, where in aus I can buy more toys? Wanted to get some non free toys from clean run but postage was $36 extra. Link to comment Share on other sites More sharing options...
Sail_Away Posted October 28, 2012 Share Posted October 28, 2012 Might I ask toy gurus, where in aus I can buy more toys? Wanted to get some non free toys from clean run but postage was $36 extra. Cleanrun still have free shipping on some toys... if you go to the page "what ships free" - SO much cheaper than buying here in Aus! I bought most of those toys a few weeks ago online from Aus so unfortunately could have saved a fortune if I only knew.. Otherwise I like 'Pets1', 'Wagsalot' 'Vet N pet direct' and 'K9 pro'... Happy shopping! Link to comment Share on other sites More sharing options...
RallyValley Posted October 28, 2012 Share Posted October 28, 2012 I ordered a fair amount of Other Cuz the first day, those have been shipped, my other order says shipped but no email, so I'm assuming not. Most of the stuff I ordered is boredom prevention type toys for when I move out next year, so no rush for those! Link to comment Share on other sites More sharing options...
Guest Labradork Posted October 28, 2012 Share Posted October 28, 2012 (edited) My favourite Australian online doggie store is Vet-N-Pet Direct. They're in QLD, but I have used them for years because their service is great and the shipping is so cheap. If you live in Brisbane (or Sydney) they have a $5 flat rate for shipping. http://www.vetnpetdirect.com.au/dog-supplies-vet-meds Edited October 28, 2012 by Labradork Link to comment Share on other sites More sharing options...
Llante Posted October 28, 2012 Share Posted October 28, 2012 Thanks heaps! I've done 2 clean run orders but wanted some teether toys for pup. Might check vet-n-pet! Link to comment Share on other sites More sharing options...
Guest Labradork Posted October 28, 2012 Share Posted October 28, 2012 (edited) Thanks heaps! I've done 2 clean run orders but wanted some teether toys for pup. Might check vet-n-pet! No worries :) If you want toys for teething, you can still get quite a few things from Clean Run shipped free. I bought the whole set of Kong Squeeezz toys for my Lab puppy. Any kind of Kong toy is good for teething. Here are the toys I bought: 4 iSqueak Balls (Small) 4 iSqueal Balls (Medium) 4 Fantastic Foam Balls (Medium) 2 Classic Kongs (Large) 2 Classic Kongs (Extra Large) 1 Kong Goodie Bone (Small) 1 Kong Goodie Bone (Medium) 1 Kong Squeeezz Ring (Small) 1 Kong Squeeezz Ring (Large) 1 Kong Squeeezz Stick (Medium) 1 Kong Squeeezz Stick (Large) 1 Kong Squeeezz Ball (Medium) 1 Kong Squeeezz Ball (Large) 1 Kong Squeeezz Ball (Extra Large) 1 Kong Squeeezz Dumbell (6” ???) 1 Kong Safestix (Small) 1 Kong Safestix (Medium) I also bought some Kong Tugga Wubbas and some Kong Wubba (furry) friends, but I can't remember how many I bought LOL. Edited October 28, 2012 by Labradork Link to comment Share on other sites More sharing options...
Llante Posted October 28, 2012 Share Posted October 28, 2012 Oh awesome on the squeeezz toys! I didn't realise they'd be good for teething. Off to do another order lol! Link to comment Share on other sites More sharing options...
Guest Labradork Posted October 28, 2012 Share Posted October 28, 2012 Oh awesome on the squeeezz toys! I didn't realise they'd be good for teething. Off to do another order lol! Have fun :) Link to comment Share on other sites More sharing options...
Sail_Away Posted October 29, 2012 Share Posted October 29, 2012 I just received my order today!!!! My puppy was more interested in the box it came in though than the toys :hitself:Very impressive service though! Link to comment Share on other sites More sharing options...
Aphelion Posted October 29, 2012 Share Posted October 29, 2012 I just received my order today!!!! My puppy was more interested in the box it came in though than the toys :hitself:Very impressive service though! I'm so envious! Not hearing any news yet about mine is proving to be quite lethal. I'm really struggling not to go back and place a third order! Link to comment Share on other sites More sharing options...
Guest Labradork Posted October 29, 2012 Share Posted October 29, 2012 I just received my order today!!!! My puppy was more interested in the box it came in though than the toys :hitself:Very impressive service though! I'm so envious! Not hearing any news yet about mine is proving to be quite lethal. I'm really struggling not to go back and place a third order! Have you checked your account on the Clean Run website? You can log in and check the the status of your orders. I'm not sure how Minimax found out that her order was on a stop-over in New York though LOL. She must have VIP access :) Link to comment Share on other sites More sharing options...
Aphelion Posted October 29, 2012 Share Posted October 29, 2012 I just received my order today!!!! My puppy was more interested in the box it came in though than the toys :hitself:Very impressive service though! I'm so envious! Not hearing any news yet about mine is proving to be quite lethal. I'm really struggling not to go back and place a third order! Have you checked your account on the Clean Run website? You can log in and check the the status of your orders. I'm not sure how Minimax found out that her order was on a stop-over in New York though LOL. She must have VIP access :) Yes and it does say shipped, but I'm guessing it hasn't or I would have received another email with the tracking details. I had an isqueak in my order, so I'm guessing that it's still held up. Fingers crossed that it's sent tomorrow! I keep telling myself that I might as well go and spend a bit more. It's not like I'm going to find prices like that around here...ever! :laugh: I keep hoping they'll restock things and maybe add them back into the free shipping section too. Link to comment Share on other sites More sharing options...
Sail_Away Posted October 29, 2012 Share Posted October 29, 2012 I just received my order today!!!! My puppy was more interested in the box it came in though than the toys :hitself:Very impressive service though! I'm so envious! Not hearing any news yet about mine is proving to be quite lethal. I'm really struggling not to go back and place a third order! Have you checked your account on the Clean Run website? You can log in and check the the status of your orders. I'm not sure how Minimax found out that her order was on a stop-over in New York though LOL. She must have VIP access :) I received an email when it was shipped which had a link that you could go to and see the status of your order... Link to comment Share on other sites More sharing options...
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