piper Posted May 13, 2012 Share Posted May 13, 2012 Cafepress as was being discussed. Never had a problem! They refunded instantly when I wasn't happy.try for another customer rep maybe? Same. I had an order arrive (9 bags - my own design for y puppy packs.) and there were 1 bags in there, 8 were correct, 1 had the front side printed on it and 1 had the back only. My guess is they were stuck together when processed. I contacted them and they told me not to bother sending them back as it would cost to much and they would send a replacement. They sent 2. I also complained that the postage was outside the time they stated so they refunded me my postage, no questions asked. So although the initial service was not prefect, I had no issues with their customer service in rectifying it and the quality of the bags was fantastic. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now