BC Love Posted July 30, 2011 Share Posted July 30, 2011 (edited) Hi there I put in my order at Clear Run for a book and the fundamental dvd set on the 18th of this month and Im busting to get them For those who have ordered through them b4, how long did your order take ?? Edited July 30, 2011 by BC Love Link to comment Share on other sites More sharing options...
Agility Dogs Posted July 30, 2011 Share Posted July 30, 2011 Hi there I put in my order at Clear Run for a book and the fundamental dvd set on the 18th of this month and Im busting to get them For those who have ordered through them b4, how long did your order take ?? Usually I get my orders in about a fortnight from memory. A couple of times they have been held up in customs which takes a little longer though. Link to comment Share on other sites More sharing options...
ness Posted July 30, 2011 Share Posted July 30, 2011 Yep my CR orders have all normally been ~10 working days or thereabouts. Link to comment Share on other sites More sharing options...
BC Love Posted July 30, 2011 Author Share Posted July 30, 2011 Oooooohhhh, so maybe this week YAY!!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
Red Fox Posted July 30, 2011 Share Posted July 30, 2011 Yep my CR orders have all normally been ~10 working days or thereabouts. Mine too Link to comment Share on other sites More sharing options...
TerraNik Posted July 30, 2011 Share Posted July 30, 2011 Yup usually 10 working days. I have been lucky and got it within 7 working days before though! Link to comment Share on other sites More sharing options...
kelpiechick Posted July 30, 2011 Share Posted July 30, 2011 Anything from 6 days to 3 weeks - also depends if it gets opened at customs or not. Probably just under 2 weeks is the average. I don't order from them any more though unless it's on free postage, their customer service might be good but their postage rate is astronomical compared to everywhere else in the US. Link to comment Share on other sites More sharing options...
mish13 Posted July 30, 2011 Share Posted July 30, 2011 Anything from 6 days to 3 weeks - also depends if it gets opened at customs or not. Probably just under 2 weeks is the average. I don't order from them any more though unless it's on free postage, their customer service might be good but their postage rate is astronomical compared to everywhere else in the US. I emailed them to request a cheaper postage as suggested by a DOL member, and they reduced it from over $35 down to about $18 I placed my order in the 20th of July so should arrive this week I hope. Link to comment Share on other sites More sharing options...
toshman Posted August 1, 2011 Share Posted August 1, 2011 Anything from 6 days to 3 weeks - also depends if it gets opened at customs or not. Probably just under 2 weeks is the average. I don't order from them any more though unless it's on free postage, their customer service might be good but their postage rate is astronomical compared to everywhere else in the US. I emailed them to request a cheaper postage as suggested by a DOL member, and they reduced it from over $35 down to about $18 I placed my order in the 20th of July so should arrive this week I hope. Cheaper postage usually means slower delivery times - hope that doesn't put the mockers on your parcel..... Link to comment Share on other sites More sharing options...
mish13 Posted August 1, 2011 Share Posted August 1, 2011 Anything from 6 days to 3 weeks - also depends if it gets opened at customs or not. Probably just under 2 weeks is the average. I don't order from them any more though unless it's on free postage, their customer service might be good but their postage rate is astronomical compared to everywhere else in the US. I emailed them to request a cheaper postage as suggested by a DOL member, and they reduced it from over $35 down to about $18 I placed my order in the 20th of July so should arrive this week I hope. Cheaper postage usually means slower delivery times - hope that doesn't put the mockers on your parcel..... No hurry for me my new puppy is not here for a while yet. Link to comment Share on other sites More sharing options...
poodlefan Posted August 1, 2011 Share Posted August 1, 2011 7-10 days is average for my orders. Link to comment Share on other sites More sharing options...
RubyStar Posted August 1, 2011 Share Posted August 1, 2011 (edited) Anything from 6 days to 3 weeks - also depends if it gets opened at customs or not. Probably just under 2 weeks is the average. I don't order from them any more though unless it's on free postage, their customer service might be good but their postage rate is astronomical compared to everywhere else in the US. I emailed them to request a cheaper postage as suggested by a DOL member, and they reduced it from over $35 down to about $18 I placed my order in the 20th of July so should arrive this week I hope. Cheaper postage usually means slower delivery times - hope that doesn't put the mockers on your parcel..... Not necessarily, and depending on what you order. I was the DOLer who recommended to email Clean Run because CR told me that the rates on their website are based on parcel rates of boxed goods. When I wanted to order jump cups, the website quoted me $30 something for postage. When I enquired why so much, they only charged me a few dollars to send it in an envelope and it still got here in approx. 10 days. So it just depends on what you are ordering. Edited August 1, 2011 by RubyStar Link to comment Share on other sites More sharing options...
BC Love Posted August 2, 2011 Author Share Posted August 2, 2011 Well I was out this morning and have come home to find a note to go to the post office after 4.30pm for a package - hope its mine and not one of hubby's!! Link to comment Share on other sites More sharing options...
pie Posted August 2, 2011 Share Posted August 2, 2011 Not necessarily, and depending on what you order. I was the DOLer who recommended to email Clean Run because CR told me that the rates on their website are based on parcel rates of boxed goods. When I wanted to order jump cups, the website quoted me $30 something for postage. When I enquired why so much, they only charged me a few dollars to send it in an envelope and it still got here in approx. 10 days. So it just depends on what you are ordering. Yep, they will also do it for books and magazines, basically anything they can fit into a large envelope is about $8 postage from memory Link to comment Share on other sites More sharing options...
Dxenion Posted August 2, 2011 Share Posted August 2, 2011 Yep, they will also do it for books and magazines, basically anything they can fit into a large envelope is about $8 postage from memory I just emailed them about postage for 2 Premier Quick Access Treat Pouches. Apparently $35 is an accurate cost. Guess I'll have to keep my fingers crossed they come up for free shipping. Link to comment Share on other sites More sharing options...
Staff'n'Toller Posted August 2, 2011 Share Posted August 2, 2011 Yep, they will also do it for books and magazines, basically anything they can fit into a large envelope is about $8 postage from memory I just emailed them about postage for 2 Premier Quick Access Treat Pouches. Apparently $35 is an accurate cost. Guess I'll have to keep my fingers crossed they come up for free shipping. Try petexpertise.com - that's where I last bought mine from. Although Erny's look to be very similar. Link to comment Share on other sites More sharing options...
Dxenion Posted August 2, 2011 Share Posted August 2, 2011 I just emailed them about postage for 2 Premier Quick Access Treat Pouches. Apparently $35 is an accurate cost. Try petexpertise.com - that's where I last bought mine from. Thanks for the referral. The pouch was a fraction cheaper and postage was only $19.50. Link to comment Share on other sites More sharing options...
Staff'n'Toller Posted August 2, 2011 Share Posted August 2, 2011 I just emailed them about postage for 2 Premier Quick Access Treat Pouches. Apparently $35 is an accurate cost. Try petexpertise.com - that's where I last bought mine from. Thanks for the referral. The pouch was a fraction cheaper and postage was only $19.50. Link to comment Share on other sites More sharing options...
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