luvsdogs Posted December 10, 2011 Share Posted December 10, 2011 Can someone please tell me what on earth is going on with the Sydney Distributors... Kel very politely told me she is no longer selling the food and the other listed on the Black Hawk Holistic website told me to "piss off" when I inquired about purchasing a 3KG bag from them I like the food and until now it has been great to deal with the distributors etc.... but I'm not very impressed to get an email telling me to "piss off" ... I just want to buy some dog food Where should I be purchasing the food and/or why am I getting strange responses??? I went to look up when Kel would be next at Erskine Park & there was no mention of BH on her website. Now I know why. Lucky I thought to check in here 1st to see what was going on. It took ages to get a sample from her, maybe this is why. I've gone through the ingredient list for the adult k9 formula & there's no mention of Taurine in the mix. My vet says it's just as important to dogs, to a lesser degree, than cats. Also it includes tomato meal is that the same as tomato pomace? Link to comment Share on other sites More sharing options...
sheena Posted December 10, 2011 Share Posted December 10, 2011 Can someone please tell me what on earth is going on with the Sydney Distributors... Kel very politely told me she is no longer selling the food and the other listed on the Black Hawk Holistic website told me to "piss off" when I inquired about purchasing a 3KG bag from them I like the food and until now it has been great to deal with the distributors etc.... but I'm not very impressed to get an email telling me to "piss off" ... I just want to buy some dog food Where should I be purchasing the food and/or why am I getting strange responses??? I went to look up when Kel would be next at Erskine Park & there was no mention of BH on her website. Now I know why. Lucky I thought to check in here 1st to see what was going on. It took ages to get a sample from her, maybe this is why. I've gone through the ingredient list for the adult k9 formula & there's no mention of Taurine in the mix. My vet says it's just as important to dogs, to a lesser degree, than cats. Also it includes tomato meal is that the same as tomato pomace? Taurine is a naturally occuring substance found in meat & sea foods, so it would be there naturally as it contains meat. Not sure why you would want extra added Taurine, like you get in energy drinks. Link to comment Share on other sites More sharing options...
Sheltie Bree Posted December 10, 2011 Share Posted December 10, 2011 (edited) Can someone please tell me what on earth is going on with the Sydney Distributors... Kel very politely told me she is no longer selling the food and the other listed on the Black Hawk Holistic website told me to "piss off" when I inquired about purchasing a 3KG bag from them I like the food and until now it has been great to deal with the distributors etc.... but I'm not very impressed to get an email telling me to "piss off" ... I just want to buy some dog food Where should I be purchasing the food and/or why am I getting strange responses??? If you contact Rachelle Belak on 9618 0161 she will be able to help you. She is in the Ingleburn area of Sydney, she can also arrange courier delivery of the food. But often delivers herself to EP. Edited December 10, 2011 by Sheltie Bree Link to comment Share on other sites More sharing options...
collies02 Posted December 10, 2011 Share Posted December 10, 2011 Hi MalteseLuna i am sorry to hear you have been treated this way, can you please forward me the correspondence with the other Sydney distributor please, email is [email protected] and i will look into it,without the correspondences i can not look into the situation, i only found out on Thursday due to personal circumstances Kelly is not able to continue on and i have been looking into other options and will post on this thread when we have more information for anyone who is effected in NSW please contact me before you run out so we can make some arrangements for you Regards Sherel Can someone please tell me what on earth is going on with the Sydney Distributors... Kel very politely told me she is no longer selling the food and the other listed on the Black Hawk Holistic website told me to "piss off" when I inquired about purchasing a 3KG bag from them I like the food and until now it has been great to deal with the distributors etc.... but I'm not very impressed to get an email telling me to "piss off" ... I just want to buy some dog food Where should I be purchasing the food and/or why am I getting strange responses??? Link to comment Share on other sites More sharing options...
collies02 Posted December 10, 2011 Share Posted December 10, 2011 Hi Everyone we have found the problem, The other NSW distributor did not receive MalteseLuna's email so therfore did not send the reply to her, It was no fault of MalteseLuna either, but a mistake made by our web people the email currently on the web for Rachelle NSW distributor is incorrect on the web its [email protected] and it should be [email protected] one letter different a C instead of an S whoever owns this other email address did tell MalteseLuna to Piss off but it was not Rachelle, who has not received the email So apologies to everyone we will have this corrected as soon as possible, if anyone knows anyone who may also have tried to email Rachelle can you please let them know Thanks Regards Sherel Hi MalteseLuna i am sorry to hear you have been treated this way, can you please forward me the correspondence with the other Sydney distributor please, email is [email protected] and i will look into it,without the correspondences i can not look into the situation, i only found out on Thursday due to personal circumstances Kelly is not able to continue on and i have been looking into other options and will post on this thread when we have more information for anyone who is effected in NSW please contact me before you run out so we can make some arrangements for you Regards Sherel Can someone please tell me what on earth is going on with the Sydney Distributors... Kel very politely told me she is no longer selling the food and the other listed on the Black Hawk Holistic website told me to "piss off" when I inquired about purchasing a 3KG bag from them I like the food and until now it has been great to deal with the distributors etc.... but I'm not very impressed to get an email telling me to "piss off" ... I just want to buy some dog food Where should I be purchasing the food and/or why am I getting strange responses??? Link to comment Share on other sites More sharing options...
MalteseLuna Posted December 10, 2011 Share Posted December 10, 2011 Hi Everyone we have found the problem, The other NSW distributor did not receive MalteseLuna's email so therfore did not send the reply to her, It was no fault of MalteseLuna either, but a mistake made by our web people the email currently on the web for Rachelle NSW distributor is incorrect on the web its [email protected] and it should be [email protected] one letter different a C instead of an S whoever owns this other email address did tell MalteseLuna to Piss off but it was not Rachelle, who has not received the email So apologies to everyone we will have this corrected as soon as possible, if anyone knows anyone who may also have tried to email Rachelle can you please let them know Thanks Regards Sherel Hi MalteseLuna i am sorry to hear you have been treated this way, can you please forward me the correspondence with the other Sydney distributor please, email is [email protected] and i will look into it,without the correspondences i can not look into the situation, i only found out on Thursday due to personal circumstances Kelly is not able to continue on and i have been looking into other options and will post on this thread when we have more information for anyone who is effected in NSW please contact me before you run out so we can make some arrangements for you Regards Sherel Can someone please tell me what on earth is going on with the Sydney Distributors... Kel very politely told me she is no longer selling the food and the other listed on the Black Hawk Holistic website told me to "piss off" when I inquired about purchasing a 3KG bag from them I like the food and until now it has been great to deal with the distributors etc.... but I'm not very impressed to get an email telling me to "piss off" ... I just want to buy some dog food Where should I be purchasing the food and/or why am I getting strange responses??? Phew - I've been out all day and came home to some good news! I figured after thinking about it some more that it was probably an error in the contact details - I've now emailed Rachelle. Can't believe the other person was rude - could have just told me "wrong email" - some people! Thank you to everyone who has worked on sorting this all out :D Link to comment Share on other sites More sharing options...
GoldenGirl85 Posted December 16, 2011 Share Posted December 16, 2011 Its looking like I'll have to take Lexi off BH, since being on it she has been getting itchy and biting at her sides, but she definitely has no fleas, so I'm starting to wonder if its the food...her coat has also been pretty oily and dull since changing her Link to comment Share on other sites More sharing options...
stanbury Posted December 21, 2011 Share Posted December 21, 2011 NEW SYDNEY DISTRIBUTOR Hi, my name is Leslie and I have taken over the position previously held by Kelly within the Sydney area. My husband and I have shown dogs for over 15 years, and have also raced greyhounds for over 11 years. Our dogs are a huge part of our lives and they have happily been on Blackhawk now for almost 12 months. I am happy to deliver your order to a dog show, or we also have a courier service available that will deliver straight to your door, most times with a next day delivery. If you have any questions please feel free to contact me on 0401745744 or via my email address. Hope to hear from you soon, Leslie [email protected] Link to comment Share on other sites More sharing options...
laneka Posted December 22, 2011 Share Posted December 22, 2011 Am just doing the change over to BH, my 4 Rotts seem to enjoy it. Will let you know how we go with them and pick up. Link to comment Share on other sites More sharing options...
Skruffy n Flea Posted December 23, 2011 Share Posted December 23, 2011 NEW SYDNEY DISTRIBUTOR Hi, my name is Leslie and I have taken over the position previously held by Kelly within the Sydney area. My husband and I have shown dogs for over 15 years, and have also raced greyhounds for over 11 years. Our dogs are a huge part of our lives and they have happily been on Blackhawk now for almost 12 months. I am happy to deliver your order to a dog show, or we also have a courier service available that will deliver straight to your door, most times with a next day delivery. If you have any questions please feel free to contact me on 0401745744 or via my email address. Hope to hear from you soon, Leslie [email protected] happy to hear from you leslie i collected from kel when she did shows at either erskine park or castle hill so i'd be looking to maintain that [or other locations within reasonable distance] --- do you have a website that i can check your attendance at shows!?!? thanks Link to comment Share on other sites More sharing options...
stanbury Posted December 23, 2011 Share Posted December 23, 2011 NEW SYDNEY DISTRIBUTOR Hi, my name is Leslie and I have taken over the position previously held by Kelly within the Sydney area. My husband and I have shown dogs for over 15 years, and have also raced greyhounds for over 11 years. Our dogs are a huge part of our lives and they have happily been on Blackhawk now for almost 12 months. I am happy to deliver your order to a dog show, or we also have a courier service available that will deliver straight to your door, most times with a next day delivery. If you have any questions please feel free to contact me on 0401745744 or via my email address. Hope to hear from you soon, Leslie [email protected] happy to hear from you leslie i collected from kel when she did shows at either erskine park or castle hill so i'd be looking to maintain that [or other locations within reasonable distance] --- do you have a website that i can check your attendance at shows!?!? thanks Hi, My husband is in the process of designing our webpage. During the Christmas period we are not showing due to having a litter of pups. However more than happy to drop off at either Erskine Park or Castle Hill during this time. Will make sure that the webpage displays what shows we will be at in the future. Just let us know when you require kibble and I am sure that we can organise something. Leslie 0401 745 744 Link to comment Share on other sites More sharing options...
jamesn184 Posted December 23, 2011 Share Posted December 23, 2011 I made the swtich to Black Hawk on Thursday.. so far so good she had gobbled it up no problems Link to comment Share on other sites More sharing options...
PooMother Posted December 24, 2011 Share Posted December 24, 2011 As I live in Sydney I am not sure of the locations of distributors in Qld. My daughter lives inland from Gympie, are there any located nearby at all please? Link to comment Share on other sites More sharing options...
stanbury Posted December 25, 2011 Share Posted December 25, 2011 ATTENDING DOG SHOW ON TUESDAY 27TH DECEMBER 2011 Just letting anyone in the Sydney area know that I will be visiting the show at Erskine Park this Tuesday evening for a few hours, if anyone would like to get some kibble please contact me on 0401 745 744. I also stock 20kg bags of Feline Kibble as well as 20kg bags for both Puppy and Adult Kibble. Look forward to seeing you at the shows, Leslie Link to comment Share on other sites More sharing options...
laneka Posted December 26, 2011 Share Posted December 26, 2011 All dogs love it and no extra pick up which is excellent. Coats are gleaming and healthy. Very happy with the cost too. Link to comment Share on other sites More sharing options...
TeamSnag Posted December 28, 2011 Share Posted December 28, 2011 As I live in Sydney I am not sure of the locations of distributors in Qld. My daughter lives inland from Gympie, are there any located nearby at all please? Theres heaps around most go to shows around here.. Im in Bundy... The website tells u the distributors Link to comment Share on other sites More sharing options...
jim1 Posted December 29, 2011 Share Posted December 29, 2011 (edited) Hi all we have been using Black Hawk, for the past 8 weeks and we cant belive the condition she is in. no matter who sees her they ask what do i feed the dog.. I took my dog to the vet today for her 3 vac. and even the vet said WOWWW!! what are you feeding your dog i told him and and his going to look into it and sell it at his clinic. Edited December 29, 2011 by jim1 Link to comment Share on other sites More sharing options...
ShesaLikeableBiBear Posted December 29, 2011 Share Posted December 29, 2011 PooMother, I get mine from a distributor in Wondai. Email: Colleen @ [email protected] Link to comment Share on other sites More sharing options...
Chequeredblackdog Posted December 29, 2011 Share Posted December 29, 2011 I've been doing some reading on BH and am liking what I see. Where would be the closest distributor to Orange, nsw? ( sorry if this has been addressed, I too lazy to search through 80+ pages! lol) Link to comment Share on other sites More sharing options...
Gayle. Posted December 29, 2011 Share Posted December 29, 2011 Will any of the Vic distributors be at KCC Park on Sunday (Jan 1) for the twilight show? I'll be there and would like to pick up a bag if possible, otherwise I'll email Sherel and get some our usual way. Link to comment Share on other sites More sharing options...
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