ellz Posted August 18, 2010 Share Posted August 18, 2010 Call me stupid but I offer a full refund for a pup with a genetic problem and require return of the pup. Most owners would naturally want to keep the pup/dog and if I think it is a suitable option, I require that the pup is desexed (if it's not already) and I will not be held liable financially for future operations if it is their desire to keep the pup. And this is the Dept of Fair Trading procedure so is absolutely spot on. Link to comment Share on other sites More sharing options...
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