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10. How to Use a Coupon Code.

If you have received a coupon code to use for a discount in our store you will need to enter this coupon code prior to completing the checkout process for the store to be able to calculate your discount correctly.

Add the items you require to your shopping cart and then commence the checkout process. You will find the Coupon Code box on the final Review & Submit page of the checkout process directly below the shipping method selector. You only need to enter the coupon code once and then the store will automatically apply the applicable discount to your order total. Please be sure to enter the coupon code into the Coupon Code box, not the Gift Certificate box. At present we can only accept one discount coupon code per order.

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10. How to Use a Coupon Code.

If you have received a coupon code to use for a discount in our store you will need to enter this coupon code prior to completing the checkout process for the store to be able to calculate your discount correctly.

Add the items you require to your shopping cart and then commence the checkout process. You will find the Coupon Code box on the final Review & Submit page of the checkout process directly below the shipping method selector. You only need to enter the coupon code once and then the store will automatically apply the applicable discount to your order total. Please be sure to enter the coupon code into the Coupon Code box, not the Gift Certificate box. At present we can only accept one discount coupon code per order.

There was no coupon code box, only the gift certificate box

Order went through, no discount...off to email them, hope I get my discount :laugh:

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Hmmm, well at least it was working, I hope they sort it out, I bought my stuff with 4 hours to spare! there was no time for it to end so you would presume midnight

It was supposed to end ages ago. :heart:

I was annoyed because they sent me the discount offer the day after I had paid for an order. Like two days to go. Like I needed any more that soon? And today I see they still have a discount going. Mehhh..... I'm going to order somewhere else next time. :(

ps..Did you try their on-line chat option to ask? It's cool.

Edited by noisymina
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My husband ordered some supplies from them a few months back. Later that night, I was checking emails, and noticed one from vet pet direct, and it has a discount voucher. I ended up emailing them, telling them that hubby ordered without my knowledge, and asked if I could please have my discount.

They replied, and refunded discount back into my bank account. I was pleased they actually did this. Can't hurt but ask.

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Hmmm, well at least it was working, I hope they sort it out, I bought my stuff with 4 hours to spare! there was no time for it to end so you would presume midnight

It was supposed to end ages ago. :rofl:

I was annoyed because they sent me the discount offer the day after I had paid for an order. Like two days to go. Like I needed any more that soon? And today I see they still have a discount going. Mehhh..... I'm going to order somewhere else next time. :)

ps..Did you try their on-line chat option to ask? It's cool.

They wernt online :rofl:

My husband ordered some supplies from them a few months back. Later that night, I was checking emails, and noticed one from vet pet direct, and it has a discount voucher. I ended up emailing them, telling them that hubby ordered without my knowledge, and asked if I could please have my discount.

They replied, and refunded discount back into my bank account. I was pleased they actually did this. Can't hurt but ask.

Good to know, hopefully Ill get a reply soon :rofl:

I had the same problem as goldengirl and ended up abandoning the purchase.

I needed the stuff anyway lol, 5% isnt that much, put it will be nice to get the discount still :)

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