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Great Eagle Pack Customer Service


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Just want to report prompt, courteous, and very detailed information from the people who make Eagle Pack - sent them an email with details of my various pets and asking their advice on what they might make that was appropriate.

They put lots of thought into what I could feed each pet, and returned lots of info and links, and offered to send me samples.

So - after seeing lots of people recommending it on here, I am about to give the product a go, and can certainly give the company a :thumbsup: on staff helpfulness.

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I can second that. Our Rep is really lovely and always goes out of her way to help us out. Our puppy packs usually arrive the day after ordering and that is with them being sent up from Melbourne.

We did have some issues last year with supplies, but so far this year everything has gone well and our Rep has always sourced for us what we were unable to get anyway.

She is also very pro pure breeds and seems pretty on the ball with current happenings in the dog world.

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Free samples? Might have to email them! :laugh:

Dry food only makes up a very small portion of my dogs diet, but I've always loved Eagle Pack. Just can't buy it here, got to order it over the net. Samples would be good to help determine if the doggies like it and which one to get...

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