God I'm Fuming Atm!

[julesluvscavs]

Thank you Cockerlover xxx

[Dogsfevr]

This is an area we stress to our puppy owners to check out,even with a our kennel clients we tell them to ask what there vet procedure is for after hrs because most dont do after hrs or they work on a rooster

We use 2 vets one is manned 24/7 the other isnt both vets work in with each other though

Most vets are now clinics which means exactly that day care only,in our state most clinics will take over nighters off to murdoch uni for night care without the owners knowing (we drive past the place ).

In the past 24/7 manning by vet students was very normal but many have turned to clinics

**Should add overnight care is not a ridiculous charge here at our vets

Edited April 10, 2010 by showdog

[Crisovar]

It is not common practice for staff to remain at a clinic overnight.

In fact, with 12 years Vet Nursing in numerous clinics I have never seen it occur.

If you have grave concerns, you can ask your Vet for a referral and take to an AEC or similar, which are only open outside

of normal clinic hours and have Vets/Nurses working all night.

Hope she continues to improve though, Jules!

Thanks jerojath ;)

I realize that, but they did say someone would be checking on them through the night..so I'm not sure what went on

All our hospital cases are checked on during the night, and yes at times slept with, you don't know that no one checked on Renae.

It is quite possible that she was checked and that the cage was not properly fastened at that time.

I quite often have to follow a tired vet around in the morning who has been in and out all night checking on cases, and cleaning up their coffee cups and deciphering 2am notes.

Sending them home for a shower and change of clothes so they don't scare the first clients of the day happens too after a really nasty night.

[julesluvscavs]

Fair enough Crisovar, I will ask them when I go see her soon...

But if the reason I had to keep her there was so she wouldn't get more dehydrated, and the drip came out at some point, as it had ( I realise nothing bad happened) but if that was the case and she didn't get full benefit of it, I might as well had her home here..

I will check with them.. I'm just bit upset and probably bit over reactive atm..

Edited April 10, 2010 by JulesLuvsCavs

[stormie]

Maybe she did get a fair amount of fluids from the IV, which actually perked her up and made her feel better, enough so to make her rip her line out and undertake in the break out! And had she been at home without any fluids, may have deteriorated without the fluids and been worse this morning.

I totally understand you would be upset and frustrated to be told what happened - I would be annoyed too if I called to see how Orbit was, to be told he had been out and about unsupervised in the clinic.

Try not to be too upset by it - she's obviously well enough to have done that, so maybe try to have a bit of a chuckle at having a potential Houdini on your hands! They are still animals after all and no one could have predicted that this would happen.

[julesluvscavs]

Thank you Stormie I will be going there soon xxx

ps. when my husband called them also, the girl receptionist (nurse?) was having a bit of chuckle over the phone about her escaping. I Just know she would have been frantic tho looking for us. I feel i have let her down

Edited April 10, 2010 by JulesLuvsCavs

[Bindii]

It certainly can happen if they're not manned 24/7.

The clinic I work at has a nurse in all night every night - regardless of the number of patients or the extent of the care needed. A vet is also on call (for clients - not an advertised number) Prices here are surprisingly often cheaper than some other vets in the area that don't have someone overnight

I'm sure clinics like this exist in SA? We are not an ICU/emergency clinic, but we do get referrals from other locals vets for overnight care. I'm sure your vets would understand if you asked for information on another vet that had 24/7 care given what happened with Renae. How embarrasing for them that this happened, but at least they were honest.

Definitely ask for a discount considering she obviously was not on the drip the entire time.

Hope she is feeling better soon

Edited April 10, 2010 by Bindii

[HollyMilo]

Oh Jules Poor Renae.

I hope she is well enough to come home today

[sas]

Thank you Stormie I will be going there soon xxx

ps. when my husband called them also, the girl receptionist (nurse?) was having a bit of chuckle over the phone about her escaping. I Just know she would have been frantic tho looking for us. I feel i have let her down

It's clear that you're upset but in the greater schemes of things nothing bad happened and you being highly emotional right now isn't going to be beneficial when you pick up the dog.

Great to hear the dog feels much better.

[stormie]

Thank you Stormie ;) I will be going there soon xxx

ps. when my husband called them also, the girl receptionist (nurse?) was having a bit of chuckle over the phone about her escaping. I Just know she would have been frantic tho looking for us. I feel i have let her down

You never know, she may have been having a slumber party!

Seriously though, and maybe we're just really awesome but I can assure you when we have patients in hospital/boarding they aren't frantically searching for their owners. Most of them are too busy sussing out the new areas and smells and seem to have an 'out of sight, out of mind' concept when it comes to their owners.

[Loving my Oldies]

Poor Renae I hope she's feeling better and home soon Jules. Not at all good that she got out of her cage, she could have hurt herself or gotten into something :D

My first thoughts, too: other drugs, used dressings, etc etc.

but she must have been so frantic to get out it :D

As SAS says, try to stop stressing as you will pass this onto Renae. She was probably have a great time and not frantic at all. Think of all the wonderful smells she would have been experiencing, Jules ;) . Thousand of other dog smells - she was probably like a kid in a toy or lolly shop.

I'm going try asking them to drop the price.. thanks :D

I think this should be discussed, definitely. No matter what the reason, they have failed in their duty of care.

Our vet clinic is manned 24 hrs to look after the animals & to take any emergency cases that may come in. But it is one of the largest clinics/surgeries in Brisbane & you definitely pay for it.

Which one is this, MrsD?

I will check with them.. I'm just bit upset and probably bit over reactive atm..

Try to calm down, m'dear. You are no used to Renae if you get sick :hugs:

ps. when my husband called them also, the girl receptionist (nurse?) was having a bit of chuckle over the phone about her escaping. I Just know she would have been frantic tho looking for us. I feel i have let her down

The receptionist could do with some more training. You haven't let her down, silly girl. You did what you thought was absolutely necessary.

Now, big deep breaths, stop crying and go and collect your gorgeous girl.

[Crisovar]

Thank you Stormie ;) I will be going there soon xxx

ps. when my husband called them also, the girl receptionist (nurse?) was having a bit of chuckle over the phone about her escaping. I Just know she would have been frantic tho looking for us. I feel i have let her down

You never know, she may have been having a slumber party!

Seriously though, and maybe we're just really awesome but I can assure you when we have patients in hospital/boarding they aren't frantically searching for their owners. Most of them are too busy sussing out the new areas and smells and seem to have an 'out of sight, out of mind' concept when it comes to their owners.

Actually I had pictured Renae head down snuffling along checking out the place having a good old sticky beak.

Not to make light of the OPs concerns but most Cavs would be doing just that.

[Christina]

I would be too & would change vets. Accidents can happen & animals can be unpredictable but unless your dog grew fingers in the night the cage was not fastened properly or the fasteners are inadequate, it should not be possible for escape.

Nothing bad happened but it could have done.

There is no way of knowing if this is a one off occurrence because they are not going to tell you are they ?

Lucky your dog was not in there with serious injuries & this happened.

Scary but the main thing is that all is well now.

Sometimes it is worth the hassle of a longer drive to find somewhere you are happy with.

[julesluvscavs]

I'll be back soon to give an update on the situation.. just got home now !! need lunch

She's home, and is reasonably ok.. but happy to be home with us and Joey again!

[fifi]

Jules, if Renae has been sent home with the tins of Hills iid, and she doesn't like it (very bland) just mix in a little bit of hot water and mush it around until its like a thick porridge. The warmth brings out any flavour, don't be tempted to add anything, she'll eat when she's hungry.

If we have a critical case at work, it either goes home with the vet to her hospital cage in her sunroom, or she pops in quite a few times in the night (lives round the corner)

sounds like a tired vet didn't close the cage properly, an accident I hope they have learnt from. but at least they were honest enough to tell you. (or the receptionist just blurted it out !) Some things that happen in human & animal hospitals are just kept quiet.

fifi

[Steve]

How awful for you.I hope she is doing well now and never has to be in that position again.

[rexiam]

Jules Sending big Hugs to you and Renae

[mita]

When our elderly little Grandma Dog had to stay in the vet's overnight, the vet took her home with him & she slept beside his bed.

And when we took our shelties to a uni vet clinic, there were living quarters upstairs where some staff stayed over-night.

I know another dog owner who hated the thought of her little dog, staying at the clinic over-night, with no one on the premises. She offered to stay there with her dog. But, of course, for sound legal reasons, this was refused.

Presently, my hairdresser & her boyfriend rent an upstairs flat from a vet whose clinic takes up the bottom floor. She says sometimes they're woken by a dog, who's not happy, barking during the night.

[Baileys mum]

Oh Jules how horrible for you & how horrible for Renae!!

Glad to hear she is home with you anyway, I hope she is feeling much better soon & it is nothing serious.

Sending out healing vibes to Renae & hugs to you.

Nicole

[Snowball]

OH how horrible, dont know what to say, but your poor dog should have been locked properly in the crate, how distressing for her. I cant believe they will still charge you full rate after that.

Edited April 10, 2010 by Snowball