redz Posted January 28, 2010 Author Share Posted January 28, 2010 Puppy was booked in at 12p.m. arrived at 5.10 p.m. I feel that she was left sitting on the tarmac while waiting to be loaded. Absolute negligence. Link to comment Share on other sites More sharing options...
ellz Posted January 28, 2010 Share Posted January 28, 2010 Puppy was booked in at 12p.m. arrived at 5.10 p.m.I feel that she was left sitting on the tarmac while waiting to be loaded. Absolute negligence. Quite possibly. I have to ask though....couldn't you have organised an earlier, or later flight? One that wouldn't see her flying in the middle of the day in summer? Link to comment Share on other sites More sharing options...
Gretel Posted January 28, 2010 Share Posted January 28, 2010 Oh that is awful I worry flying them in summer so I always make sure it's an early flight. Link to comment Share on other sites More sharing options...
redz Posted January 28, 2010 Author Share Posted January 28, 2010 Puppy was booked in at 12p.m. arrived at 5.10 p.m.I feel that she was left sitting on the tarmac while waiting to be loaded. Absolute negligence. Quite possibly. I have to ask though....couldn't you have organised an earlier, or later flight? One that wouldn't see her flying in the middle of the day in summer? I live nearly 200 km out of Brisbane, cannot drive, and had to have a friend transport her. Incidentally she was given both food and water at 11.30. Link to comment Share on other sites More sharing options...
ellz Posted January 28, 2010 Share Posted January 28, 2010 Puppy was booked in at 12p.m. arrived at 5.10 p.m.I feel that she was left sitting on the tarmac while waiting to be loaded. Absolute negligence. Quite possibly. I have to ask though....couldn't you have organised an earlier, or later flight? One that wouldn't see her flying in the middle of the day in summer? I live nearly 200 km out of Brisbane, cannot drive, and had to have a friend transport her. Incidentally she was given both food and water at 11.30. I understand your difficulty, but perhaps you could have still organised a better time for travel? If I had not had somewhere to stay overnight that was only 25 minutes from the airport, I would have had to leave home at 3am to get the puppies to the airport by 4.30am last Friday so I know where you are coming from but it was still worth it to have them travelling in the morning when it is cooler. I know your loss has been devastating but flying a puppy in the middle of the day anywhere in Australia really is fraught with difficulty. You'll know for next time though. Link to comment Share on other sites More sharing options...
persephone Posted January 28, 2010 Share Posted January 28, 2010 Do they hve CCTV footage which might show the crate's position?That is so sad if it is what happened. Surely people would have seen such a tiny puppy out in the sun?? Link to comment Share on other sites More sharing options...
myzchev Posted January 28, 2010 Share Posted January 28, 2010 I have flown adults and puppies for many years and never had a problem. I recently sent a 10 week old Belgian Shepherd Puppy to Melbourne [from Perth] and she arrived safe and sound with no problems whatsoever. She flew QANTAS and was booked with Jetpets who are excellent to deal with. Link to comment Share on other sites More sharing options...
Ozstar Posted January 28, 2010 Share Posted January 28, 2010 I have 2 pups flying out tomorrow, 1 to Darwin and 1 to New Castle via Brisbane (from Adelaide). I have them booked on the earliest flights possible (going to be very bleary eyed tomorrow). I do worry about the 1 going To New Castle as it is a 2 hour stop over in Brisbane, but I plaster the crate with signs saying "do not leave me in the sun" and "please give me water". I also put a frozen water bottle in the crate to give the pup condensation(sp) to lick. It is always a worry when flying pups especially in summer and will be a wreck till they ring me and tell me she is OK. Sorry to hear about your baby. Leanne Link to comment Share on other sites More sharing options...
centitout Posted January 28, 2010 Share Posted January 28, 2010 I cant book earlier flights for mine,as i live 6 hrs from sydney,even so i have to send them from Parkes(300 km round trip).They fly out at 9.10 am,only connecting one to sydney services. I put a frozen and wrapped bottle of electrolyte replacer on the outside,and a taped container on the inside so it drips in,also froze filled hot water bottles for the ones that flew to WA,QLD ETC.Taped a laminated sign to the top with all contact numbers for me/owners and a very sad pic of a bloodhound puppy looking up at the camers and the heading "please dont leave me in the sun,i'm only a puppy". Link to comment Share on other sites More sharing options...
centitout Posted January 28, 2010 Share Posted January 28, 2010 And i cant stay o/n as pups went over 3 week period to suit owners work schedules/time off etc,so with 12 flying out impossible to do. Link to comment Share on other sites More sharing options...
hilaryo Posted January 28, 2010 Share Posted January 28, 2010 Poor baby We just flew a puppy to another breeder in Sydney last week but she didn't leave until late afternoon. Airline crates, even with ventilation holes, are very hot for dogs. Unfortunately, I have seen for myself a couple of times when flying, dogs left on baggage trolleys in full sun God knows what happens when flights are delayed. We fly regularly with our dogs to shows and I often wish there was a person/s assigned to look after livestock while they are waiting and during loading onto planes, plus an airconditioned room available if required. I would be willing to pay for the service. Link to comment Share on other sites More sharing options...
hilaryo Posted January 28, 2010 Share Posted January 28, 2010 I cant book earlier flights for mine,as i live 6 hrs from sydney,even so i have to send them from Parkes(300 km round trip).They fly out at 9.10 am,only connecting one to sydney services.I put a frozen and wrapped bottle of electrolyte replacer on the outside,and a taped container on the inside so it drips in,also froze filled hot water bottles for the ones that flew to WA,QLD ETC.Taped a laminated sign to the top with all contact numbers for me/owners and a very sad pic of a bloodhound puppy looking up at the camers and the heading "please dont leave me in the sun,i'm only a puppy". Those frozen hot water bottles are such a good idea Centitout. I used them many times with the latest litter after reading about it on DOL. Link to comment Share on other sites More sharing options...
Dogsfevr Posted January 29, 2010 Share Posted January 29, 2010 Incidentally she was given both food and water at 11.30. What sort of food? I would never feed a dog before a flight especially if having to be lodged at 12. I too pick flights that are dog friendly only. What was the temp that day?? Link to comment Share on other sites More sharing options...
Ozstar Posted January 29, 2010 Share Posted January 29, 2010 What sort of food? I would never feed a dog before a flight especially if having to be lodged at 12. I never feed my babies the day they are flying out. Vomiting can cause dehydration very quickly, empty stomach means nothing to vomit. My 2 babies flew out today and arrived safe and sound. Frozen hot water bottles are a good idea Leanne Link to comment Share on other sites More sharing options...
shellbyville Posted January 29, 2010 Share Posted January 29, 2010 I am glad I didn't read this thread a little earlier, as I would have been very worried!! I flew 2 puppies on Wednesday, one from Lismore NSW to Tasmania and the other to Sydney. When the puppy owners picked up the one in Sydney they said he seemed a bit hot and was very glad to be out of the crate, so I was really worried then about the guy going to Tasmania as he had a stop over of 1 hour 15 minutes in Sydney and then another 2 hour flight after that! However the new owners rang as soon as they picked him up and he was perfectly fine, they said he didn't seem hot or stressed at all and hadn't stopped wagging his tail, so all was well. It is a worry though especially in this heat. I have never sent pups at this time of the year before. Also where live I don't get much choice in flights or times of flights! I feel so sorry for the puppy, breeder and new owners of the little pup that passed away from heat stress after his flight. So sad! Link to comment Share on other sites More sharing options...
ellz Posted January 30, 2010 Share Posted January 30, 2010 Also where live I don't get much choice in flights or times of flights! I probably have even less choice than most of you when it comes to flights. Getting in and out of Tasmania can be quite interesting at times and very few places with the exception of Melbourne and Sydney have direct flights from here. BUT, I would far rather put myself to inconvenience or expense to have puppies put on a very early, or very late flight than have them starting a flight in a hot place at midday. Especially since that means sitting in the airport usually for around 1 - 2 hours after lodgement and prior to departure. My puppy that flew to Cairns a week ago was given two flight options, be at the airport at 4.30am or be at the airport at 12 noon. Originally after I paid, they sent me the confirmation and I saw that the flight was the 12 noon one. I immediately contacted them and asked why it wasn't the 4.30am flight that I had originally selected. His response was that he thought I would prefer the midday one because "everybody else does". Quickly mended and it was back to the disgustingly early start. On other occasions when I have flown dogs long ways such as NT and a previous Cairns puppy, I made arrangements for the early flight and the puppies were then boarded at the Dogtainers kennel close to the airport overnight due to my inability to be at the airport at the right time in the morning. Added a bit to the bill, but the peace of mind was immense. I've also paid Dogtainers in the past to give dogs in transit a visit and a "comfort stop" and in one case, paid $55 to have the dog sit at the Dogtainers Office for a couple of hours between flights so that he didn't have to sit in the freight office the entire time. What price life? Link to comment Share on other sites More sharing options...
Belinda Posted January 30, 2010 Share Posted January 30, 2010 I have flown dogs & puppies ( 8 weeks) to & from Perth to Sydney. I must admit I too have been on the same flight. I won't board until I have seen the dogs loaded, and then make sure the "purser" knows that I have dogs in the hold. Just incase something goes wrong, they can come to me. I always go on direct flights. It takes us 2 -3 hrs to get to the airport. I have also flown a puppy to Brisvegas, but that too was a direct flight. I realise that sometimes direct flights are not available, due to remote localities. But this does sound like it needs a bit of investigation by the carrier. Sorry for the loss. Link to comment Share on other sites More sharing options...
Wilderblu Posted January 31, 2010 Share Posted January 31, 2010 Oh that is soooo sad. I have know someone who works with the luggage handlers and he often sees dogs left on the tarmatt for long periods of time in crates in the direct sun or raining in the winter. He often tries and cover them where possible. He has also seen a few dead ones over the years. Pups and older dogs after their flights. They are often shoved in amongst the luggage and they do not get heating or cooling like the passengers. On another note I have successfully sent and recieved a number of healthy pups over the years. Link to comment Share on other sites More sharing options...
EISHUND Posted January 31, 2010 Share Posted January 31, 2010 What's going to be the outcome of this? Link to comment Share on other sites More sharing options...
centitout Posted January 31, 2010 Share Posted January 31, 2010 I feel for the new and old owners,poor puppy.The issue needs to be raised with the airport as well as the company involved. Link to comment Share on other sites More sharing options...
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