Sagittarian Posted October 21, 2009 Share Posted October 21, 2009 the pet supply shops more or less say its not up to them to chase the food its up to the company to (Artemis Australia) contact them Wow - as someone in this industry, I find that attitude a bit off. If our customers request a product we go searching for it. To me it's about looking out for the customer. Sags Link to comment Share on other sites More sharing options...
k9katz Posted October 22, 2009 Share Posted October 22, 2009 Ill give pro plan a look but the pet supply shops more or less say its not up to them to chase the food its up to the company to (Artemis Australia) contact them and coming from a similar industry i agree if you want your product out there you have to push it ... Anyway I have 2 bags at present and when they are getting low if there are no stockists out here California Natural it is......... Thanks for the views on the food I'm sorry you feel this way Dave, and sorry that the Pet Shop feels that way also. Its a shame your dogs are going to have to give up a food that they obviously do so well on. We do have a postal service for customers who cant obtain our food in their local pet store, and I have offered to post the food to you directly, we ship food all over Australia to places as far as Alice Springs and outback WA. For those people who cant accept delivery at home we ship to their workplace, as will any of our online suppliers. Our aim is to make sure that every dog and cat in Australia can be fed Artemis and there are also certain pet shops that we will just not put our food into. Judith -Artemis Pet Food Australia. Link to comment Share on other sites More sharing options...
Dave73 Posted October 22, 2009 Author Share Posted October 22, 2009 I'm sorry you feel this way Dave, and sorry that the Pet Shop feels that way also. Its a shame your dogs are going to have to give up a food that they obviously do so well on. We do have a postal service for customers who cant obtain our food in their local pet store, and I have offered to post the food to you directly, we ship food all over Australia to places as far as Alice Springs and outback WA. For those people who cant accept delivery at home we ship to their workplace, as will any of our online suppliers. Our aim is to make sure that every dog and cat in Australia can be fed Artemis and there are also certain pet shops that we will just not put our food into. Judith -Artemis Pet Food Australia. It is a shame but until people stock it out here im stuck , I cant get stuff delivered to work as it is quite high security and would be fired for it so yes I dont want to change from this wonderful food but i need to feed them the next best thing that is readily available to me. I wont feed them grain filled garbage. Have you contacted stores out here as none of them have ever even heard of the food & that includes the ones that don't sell animals... Link to comment Share on other sites More sharing options...
k9katz Posted October 22, 2009 Share Posted October 22, 2009 It is a shame but until people stock it out here im stuck , I cant get stuff delivered to work as it is quite high security and would be fired for it so yes I dont want to change from this wonderful food but i need to feed them the next best thing that is readily available to me. I wont feed them grain filled garbage.Have you contacted stores out here as none of them have ever even heard of the food & that includes the ones that don't sell animals... Can you pm me the stores you would prefer to buy from and I will follow up with them, even if they wont stock it maybe they will just get a bag in for you on a regular basis. I'm sure we can sort something out to keep them on it:) Link to comment Share on other sites More sharing options...
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