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collies02

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Everything posted by collies02

  1. Hi Hesapandabear Noneed to apologize, How gorgeous are they :D They look so happy having a play, thanks for posting the photos i just love babies, Thanks Sherel
  2. something interesting and something i thought i would share, i have been helping a family with their little dog, health issues for a long time,and over the years they have tried everything, blood tests say she is alergic to Elm Trees but there are no Elm trees near their home, so the only thing that has not changed through out this little girls life is her spot on flea treatment, so l asked them to give her a break from it, and no surprise her issues are nearly cleared up, so its not always diet,but may not always be spot on either it can be a combination of things, Just thought i would share Regards Sherel
  3. Hi Arjay Yes BlackHawk and Barf mix well Regards Sherel
  4. Hi NOTRL we are working on NT so hopefully soon Thanks Sherel I was buying the 3kg packs through Aussie Agility, but have found LuckyPet will post the 20kg at a very reasonable cost of $19.95, so that is where i have ordered the big bag from. I would love to be able to buy it locally eventually! :thumbsup:
  5. Hi Plan B Love your user name, Congrats on on being a rescuer something i am also passionate about,with Collie rescue Thank you for the feedback, great they are all doing well, i am excited about some new products we are working on, hope to be able to share the news soon Thanks Sherel '
  6. Hi NOCTRL Arby is a big boy now, :D How are you currently getting your BlackHawk to NT ?? we are working hard to get it into NT, so hopefully it wont be long, Thanks Sherel
  7. Hi SilverHaze We do have lots of plans Not sure if it will help your racing crew, but we have other race people Sibes & Mals using our puppy formula in race season, it has the same amount of protein but 3% less fat, the others say they are happy with how their race dogs are going, we also have a Greyhound doing well racing on the adult formula, but different type of atheletes Regards Sherel
  8. Awedsome can not wait to see the baby pics Thanks
  9. Hi tara Do you feed anything else including any type of treats, as mentioned it can also be the weather, also did you or are you mixing BlackHawk with her last kibble ? Regards Sherel
  10. Hi tlc Your welcome, we were inundated with sample requests from everywhere even as far as Russia LOL, Let me know what you think to the grooming products hen you have tried them, Thanks Sherel
  11. Hi Skruffy n Flea we had to move into a branded bag so people could be guaranteed what they were buying was definitely BlackHawk, Thanks Sherel sherel, thank you very much for clearing it up --- most graciously appreciated :) i must again thank sheena [previous page] because she in the interim helped allay my concerns :)
  12. Hi Skruffy n Flea i am not sure what you mean about Quote "there's also that wee voice inside too that keeps asking have things changed in the world of black hawk!? "Unquote Nothing has changed at all, except we have become extremely busy, if you can let me know what that little voice is saying, i can answer for you Thanks Sherel Hi Skruffy & Flea, This topic was raised some time back & only Sherel can really answer it. The old bag only had 100% Australian Made on it too & I raised it with Sherel. It is 100% Oz made, produce of & owned, so maybe she feels that by saying it is 100% Oz made, that it covers the product from paddock to plate. I agree with you though, that something like 100% Australian Owned & made & 100 % product of Australia would be better, or just 100% product of Australia would probably cover it all. Even the trace elements are sourced from Australia if they are available, according to Sherel in an earlier post. hi sheena and thanks for the reply :) yeah, sherel and others had said that all ingredients were sourced locally [barring some exception regarding trace elements] so when i received my delivery, it bothered me that the packaging went as far as saying those 2 things but not saying from where the ingredients are sourced! i guess somewhere deep down i do know that it's all australian product, but it'd be worth it to have the packaging show that too. there's also that wee voice inside too that keeps asking have things changed in the world of black hawk!? Hi Skruffy & Flea, ... I have no idea about BH, but those terms have specific meanings and "Australian Made" is about the site of manufacture, it doesn't mean Australian product is used although it may be. This is from Wikipedia but it's a nice summary: The definition for Australian Made means that the product is substantially transformed in Australia and at least 50 per cent of the cost of production has been incurred in Australia. The definition used for Product of Australia requires that the product has all, or nearly all, of the manufacturing or processing carried out in Australia and that all of the products significant ingredients come from Australia. The definition for Australian Grown is that each significant ingredient has been grown in Australia and all or virtually all of the production processes have occurred in Australia. thanks for that diva :) i guess therefore that 100% australian made means that the product is wholly transformed in australia and so therefore 100% of the cost... as for the other two definitions, only sherel can say for certain --- it'd be a comfort to have both shown on the packaging in any event :) i had a similar thing happen only i was looking to replace food bowls; walked in, saw the kitties, backed out... your friend is best to contact her closest distributor and have it delivered to her door :)
  13. Hi Skruffy n Flea Sorry no one has got back to you do you know who you left a message with ? BlackHawk is 100% Australian Made with 100% Australian ingredients , with our micro ingredients again we source them from Australia but sometimes demand out weighs supply in those cases we source from around the world the best available micro ingredients from the human supply chain which means those ingredients are also used in human food in Australia. if a country is to supply our micro ingredients they have to prove extensive testing and reports as our micro ingredients are human grade. 100% Australian owned as you can imagine designing the branded bags, organising the text etc was a long task back n forth the the designers, we have some how missed the adding Australian ingredients text, but it will be added on our next run of printed bags. Regards Sherel
  14. Hi Hesapandabear Would love to see some photo's of the babies :)
  15. Hi Dumpster Email me your postal address to [email protected] and l will post you a free sample Regards Sherel
  16. Great store you have there at Beaconsfield, easy to park especially doing deliveries, The ferret guy called me today from the Vic Ferret Society, wanted to thank us for the feline food and let me know how well the ferrets are doing on BlackHawk feline, i could not believe how many ferrets they rescue, a really nice guy very passionate about the ferrets,was nice to hear Regards Sherel Retailers can get it, I sell it in my store for $82 (bit less for Dogs Vic & DOL members). Whereabouts in Melb are you, my store is in Beaconsfield. I have a couple of regular customers who buy it (one does ferret rescue and that is what he feeds them)
  17. dont forget to keep an eye on our new website for updates on retail outlets,we are constantly adding to the list, if you know an outlet that retails BlackHawk and they are not listed, please let us know as some stores buy via a wholesaler, or if you have a local store ask them to contact us, new website is slightly different to the old one it has .au on the end so its www.blackhawkpetcare.com.au regards Sherel
  18. Hi Monet n Diva's Mum Yes absolutely all three formulas, adult Lamb & Ric, Puppy Lamb & Rice and Feline Chicken & Rice are all available in 20kg and 3kg bags and are available to all retailers, Our New formula will also be available in both sizes And please dont let retailers tell you there has been a price rise because of the new packaging as that is not true, we have heard back that retailers are using this as an excuse to raise the price, if anyone wants to know our RRP please email me, Thanks re liking the branded packaging, lots of hard work went into them, Regards Sherel
  19. Hi everyone BlackHawk Pet care now has a new website the new link is www.blackhawkpetcare.com.au the old web address www.blackhawkpetcare.com will soon be linked so either address will take you to the new BlackHawk website Regards Sherel
  20. Hi Chezy & Chopper Your very welcome Regards Sherel
  21. Hi Chezy & Chopper Almost all pet foods contain 'ash' in their formulations. Some choose not to list their ash. Since some may think of ash in the context of fireplace residue and assume that fireplace ash has been added to perhaps bulk up the food. This is not the case. Ash is not an additive in pet food. In fact, it is quite the reverse. Measuring existing ash content in a sample of pet food is a way of determining and describing the maximum mineral content of the food. The reason it is called ash is that, if you heat a sample of pet food to burn off all the organic components (which are combustible), you are left with the inorganic residue, which denotes the level of mineral in the sample, since minerals are the only inorganic (non-combustible) elements. The ash reported on a label represents the cumulative total of all the minerals found in that food. The ash component of our food on analysis sits around the 9 ½ % we allow the extra 1 ½ % on our label as it’s the Maximum ash content, These minerals are primarily potassium and phosphorous, with smaller amounts of iron, calcium, magnesium, zinc and sodium, as well as trace amounts of many other minerals. Hope this helps Regards Sherel
  22. HI The Chicken & Rice formula is still about 2 months off, we first made sure we had a great formula, now we are designing the bag which is nearly done, then it has to be printed, will post on here when the formula is ready Regards Sherel
  23. Hi ravenaul Its a new formula, chicken based, but same high quality Australian ingredients Regards Sherel Is it a new 'light' formula or is the normal food now going to be lighter? :) thanks
  24. Hi OSoSwift Thanks there was alot of time and effort into designing and proof reading the bags Regards Sherel
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