Hey There,
We have had our pup now for three months (she is almost 5 months old) and we are still yet to receive her papers.
I have emails stating we would receive them and I have been in contact with the breeder many times and now I feel like maybe she is making excuses (first time owning a purebred with papers so Im not sure of timeframes).
When we last spoke she had to resubmit the papers as they have changed the microchip process (due to not having the barcode or something so we had to give her the microchip numbers and chosen name again).
I have checked with dogs west and she has registered the litter, I gave them our puppies microchip number (this was done the day before we got the pip) but this was not registered in our name its in her name.... does anyone have a way we can change this? Also when / how should I escalate this issue of not receiving the papers? Is their a way to alter the papers if we get them and they are wrong? She has asked what name we would like on the papers about 5 times.
is this a common occurrence?
Any help is appreciated