That's a fair point, and I don't mean to assume that I am an expert in dog grooming, and I would understand if his coat was matted and needed to be shaved, but that wasn't the case at all. I am always very diligent with brushing, and he had already been brushed thoroughly twice this week, there was not even one single knot to be found, so the groomer had no reason to take it upon herself to clip him. I apologise if it was offensive to say that it should be common sense to not clip a double coated dog, but surely it is safe to assume that a groomer should know better than to clip a properly cared for and well maintained double coat dog without first checking with the owner.