Pets1
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It is funny how in the space of 5 minutes 2 of the 3 posts have gone from FB and people that were sharing them, or re-posted the content have removed them. Hopefully they put the information back up there, without the added parts and let the naming and shaming continue (as it should) ... no stoush intended, I was simply providing a heads up as I knew what was posted on here and was seeing different things posted on FB, all in the past hour or so
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My point is all about minimising grief and further issues for Caz Yes, the original story is here, and quite rightfully so, just putting it out there as I am sure the people responsible for the other versions may just see this and do the right thing and re-word the message they are putting out there. I now have 3 versions of this story on my news feed from different people and groups This is what Caz wrote after the owner called her. Perhaps if you're so concerned you could post in response. Yes, that is correct, not closed up the shop and went out to lunch, or out the front having a chat If the facts are consistent it gives the whole campaign against this business more backbone and credibility, seeing various versions will just cause confusion and issues.
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Sounds like you may be affiliated with them in some way.. Normally I just bite my tongue but you seriously need to give yourself an uppercut HOW DARE YOU MAKE SUCH AN ACCUSATION... I would sooner see the business in question rot in hell, HOWEVER, I would rather some people get off there soap boxes and be HONEST Not BS a story to try and sensationalise it
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My point is all about minimising grief and further issues for Caz Yes, the original story is here, and quite rightfully so, just putting it out there as I am sure the people responsible for the other versions may just see this and do the right thing and re-word the message they are putting out there. I now have 3 versions of this story on my news feed from different people and groups
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Caz, I am very sorry for your loss. I have been reading this thread since you first posted and am glad you have named the business involved, however... What is concerning is there are now several different versions of the event spreading on Facebook, and given the wording of them, there may be legal implications, sadly which may cause you to regret naming them (this really does suck but it is why slander & libel laws are in place). Such versions as all the staff just went out to lunch and left Buddy there, to the staff having a social chat outside, these sort of versions do not bode well. Why cant they simply say, as has been stated in this thread many times, Buddy was left unattended, that is all that matters, and once again, was totally wrong. It is hard to make something so bad even worse, but it seems that is what some people are trying to do, and if it came to the crunch, where was the business named? On here...
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<Head Desk> I have just awarded myself bonehead of the day award As with a few others who have replied, I was of the assumption these were for the dogs, hence stating they require a permit. For us peoples... No problemo <looking for a cave to hide in now>
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Dasha, I suggest you read through all the previous replies again. Not once was it stated that items are separated when screened, they come out of ULD's (usually LD7's) and are processed on a conveyer belt by batch (by Country, shipper lot). There are thousands of companies that ship goods that are on watch lists, these items usually do not receive any further attention unless something is identified during the screening process. So there is no bad information given. Anything that is not an allowable import, without a permit, MAY be destroyed. Other options such as RTS (return to sender), Irradiation treatment etc are also available, at a cost. As previously mentioned, it appears that a shipping label (and customs declaration - US Form 2976) only stated "Dog Items", if such a package did have food items within, it is in breach of the Customs Act (not an AQIS issue) Where does it state they are extracts? (regardless of whether they actually are) It doesn't, again, this is part of the issue at hand, not only is the botanical (latin) name used, but the common name "Montana Flower" is listed. As mentioned previously, there are many different interpretations at the first contact point, and something that says Flower raises red flags at the point of entry into Australia. As per previous, Yes, to cross your t's and dot your i's as an animal lozenge they require an import permit All my comments are based on the question at hand, you make an assumption regarding 'Me' based on my username. Yes, we/I am a commercial entity (and DOL advertiser), However, I have previously worked for close to 7 years at pretty much every major airport in Australia (based at SYD) alongside Customs and AQIS staff, Plus, a further 3 years in an AQIS approved quarantine facility (importing of aquatic species, live plants and other goods including soil based products). Because of this history, no less than 20 of my closest friends and acquaintances still work for AQIS or Customs. Whilst we try not to talk 'shop' (work related chat) when meeting up, some of the things I hear regarding pet products being intercepted at the Airport, AQIS inspection facility at Rosebery or the Mail sorting centre are mind boggling… these things are mentioned purely because they know what industry I am in. That is the only reason I submitted an answer to the question, and tried to keep it as simple as possible. At the end of the day, so long as the OP understands there may be an issue bringing the product in question into the country, then I have done my bit.
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Great idea, and I am sure if enough people wanted the product, from a designated source more power to the people trying to get a better price It should be noted Clean Run and a few other overseas suppliers are on AQIS/Customs watch lists (mainly due to people bringing bully bones and other meat products into Australia in the past.) This was discussed at an industry seminar earlier this year, so regardless of what is x-rayed or "sniffed", good chance it will be opened and inspected. As mentioned above, it seems there was no issue with the items all making it through. If items are not listed correctly, or at all, and something 'Interesting' is found, it won't just be that item removed, the entire shipment may be withheld and destroyed (unless an appeal is lodged and successful)
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Theoretically, and realistically in this instance are totally different beasts. I was originally answering the question in a technical manner, PLUS, making it clear that it is a case of buyer beware… it may be confiscated, it may make it through, just be aware before making the transaction.
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Dilution percentage means nothing, if it is listed as an active ingredient, that is that. There are a lot of other factors involved. Aside from items listed under ICON, you also have a massive list of "protected" items from the APVMA, ANZTPA, etc etc… Basically it is mind numbing how picky AQIS can be, not just based on the black and white regulations, but in the way they are interpreted by there front line agents. To throw something else into the fray, (to confuse matters even further) I am able to freely import Terminalia Catappa leaves from Malaysia and Thailand… (used for black water fish for the tannins and homeopathic properties)
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Does your AQIS friend understand how homeopathic tinctures/lozenges are made ? There would be absolutely no piece of identifiable arnica in these lozenges .. the dilution rate probably means one molecule of arnica in several million of carrier . Hardly enough to warrant a disease fear.:) If listed on the label, as it should be (and on there website) that is all that is needed.
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This sort of information gets people into trouble. If you do not understand the legalities of importing products, and what is, or is not allowed, do as the OP has done, ask, and if you do not know the accurate answer, do not answer. I have just spent 3 months trying to get a similar product into Australia which contained BOTH Arnica Montana and Garlic Extract in it, after several thousand dollars, and headaches to boot we have given up on getting the permit. Plant extracts, even highly refined require permits. Everything else about the product would appear to be a "Lolly" HOWEVER, the specific ingredients caused issue. Strange thing is, lozenges for humans seem to totally fly under the radar… having a label "For Pets or Dogs" raises more red flags for some reason.
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Simple answer: Not permitted without a permit For those encouraging people to just bring them in, that is irresponsible. The product has Arnica Montana in it (under ICON classed as a plant item). I have someone with me at the moment that works for AQIS and said that this product would be confiscated and destroyed IF intercepted. Also, the recipient would also be entered into a watch list database for AQIS and Customs
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Some of the Interceptor sizes have been out of stock in the U.S. for some time Given when I am not here, I am in the U.S. myself, plus having a lot of U.S. customers I am only trying to give advice on the risks involved. Several of the AU websites that do ship to the U.S. do have warnings on the product page saying they cannot ship Interceptor outside of Australia
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The only difference between AU & U.S. packaging is Kilograms vs Pounds for weight guide Also, support information, i.e. Novartis contact details is country specific Plus the U.S. product has the FDA approval information, here we have the APVMA as the authority that looks after this type of product Just recently the manufacturing plant in Puerto Rico did have some problems, we had no Sentinel Spectrum for small dogs for close to 6-7 weeks. Those problems have been rectified, it may be an idea to contact Novartis Animal Health in the U.S. as I am sure they will be able to advise that the product you want will be available locally soon. Once again, you cannot buy it from an overseas retailer without the risk of having it confiscated once it enters the U.S. postal/courier system
