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Sue Brown

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Everything posted by Sue Brown

  1. Voted but got error. You did not choose a poll choice to vote against. Please go back and ensure you click on one of the radio buttons next to the choice you wish to vote for Don't know why i got error as i selected my choice and clicked Vote
  2. Don't throw out until you speak with someone. They will probably ask for a code or use by date. ( sometimes there is additional number/letters next to or below a use by date ) I hav'nt used this product is it meant to be refridgerated after opening? What area are you in. ( as maybe you need to refridgerate even if packet doesn't suggest it )
  3. Just a point to note..( after reading all these posts again ) If the makers of this product are worried about the price they are being sold for ( under RRP ) Then why did they go out and sell the product at an expo for near enough to cost! Seems to me double standards. Perhaps they should make up their minds as to what their business is all about.
  4. Totally agree with you, I was not happy either and I let the seller know. The reply I got was they pretty much sold what they did not actually have and then they put in another order from the supplier but the supplier found out they were selling them at cost price and cracked it! This was the response I got from the seller.. "We had an issue as the makers of the bags were very annoyed that we were selling these at cost and refused to supply us the bag designs we needed to fill orders and only gave us Lyla's and demanded that we sign a contract to sell these at RRP of $49.99, This left us in a bad position. We will not sign a contract of that demand and are more than happy to offer you a refund on the postage of the returned bag. These orders were all printed off on the same day and we had limited stock and was waiting for hound bags to deliver the required bags the following day, When they found out how much we were selling these they decided not to provide what we needed and charged us $25.00 per bag and $20.00 freight and the postage cost us and extra $8.00 per bag, so we are out of pocket. The description for the bags were the red dotty and these were shipped first (5) and then the remaining were placed on back order. Requests for other colors came in later via email and we held these as we were hoping the company would provide the correct bags needed. This did not happen and as a result the sales of these were mucked up. All you need to do to return it is mark the envelope return to sender and this will come back at no cost to you." What the seller should have done is contact all of us to ask if we want the Lyla bag or a refund, rather than just send the wrong bags out Hi Guys, I am the seller of these Houndbags as part of a new marketing advice to gain information about the market place demand, pricing and so on. We had a few in stock and new that we could order what we need from the wholesaler once the orders were in. These were sold under cost at our expense. We received only a few emails re color and tried to get the requested bags to the people who had sent emails. It all turned pear shape as this forum alerted the makers of this cost and then there was issues with getting the orders filled. We pride ourselves on quick postage and excellent service and all purchases were emailed re the color and time issue. This situation was unfortunate and we will no longer carry these bags.. We do have a few of the normal bags left in stock and will be donating these to the RCV for class prizes. I am very sorry some of you have had a bad experience and we are happy to refund orders. Please keep an eye out on EBAY as we also have sentinel Spectrum chews for dogs and a very low cost also to get the new chews into the market. Large dog 6's $67.00 Why don't you sell all your Products at cost? with free Postage! Iam sure we would all love that.
  5. Squeaker mats ( has about 16 squeakers in it ) Squeakers individually sewn.
  6. A lot of us got them at the great price - thanks for posting it. I got the colour that I wanted (black) within a few days. I've ordered other stuff from them too (a doog - at $30 with $2 postage it was a bargain). It has also arrived promptly. No need to apologise... I'm thrilled to have got one for that price. Definatley not your fault, how were you to know
  7. Iam getting mine from here Pedigree is 39.95 and standard is about $5 cheaper. Postage is $10 ( To anywhere i think ) Iam going to get the Dotty one. edited to atual page ( dumbo ) Still getting used to how to use forum here is actual page
  8. didn't they get caught out! I found out the seller also is associated with an online store (who stopped selling the Bags the same day for the same reason) They are also a breeder who is a forum member. It wasn't hard to work it all out either. Google is your friend
  9. I can't quite work out why a company would sell something at cost then pay the freight? Therefore loosing money. What were they going to gain?
  10. I used to get them too? Don't know why. But there is an e-mail [email protected] on the newsletter so e-mail it and tell them that their unsubscribe obviously doesn't work.
  11. I thinks this just confirms why most of us prefer the company of a Dog!
  12. I ordered Lamb puffs from there a couple of weeks ago and i got 4 bags of crumbs virtually. Didn't get a very good response when i spoke to them about it.
  13. Is it plain red or Dotty? It is the dotty- quite cute but not really my style I didn't get one so how much to buy outright :D
  14. I don't know what i would do. Thank-fully hav'nt been in this situation.
  15. My Lyla one has the reflective strap/dog collar. I'm not a fan of the actual material the bag is made out of - seems a little thin and flimsy. I thought it was made from a thick canvas like material. It wasn't as thick as I thought it would be, when i thought about it that may be better ( molds better not so stiff ) and also might also mean a better material - Hopefully. The Lyla is a Pedigree Bag ( Not Standard ) Your lucky
  16. The seller advertised them as Pedigree Bags. Seems some wern't the pedigree bag. Do your bags have a reflective strap? (There are other features)
  17. Keep checking as they may get some more, going by some of the feedback on ebay, I do not think the seller is big on communication No they won't get them back!
  18. It might be about to be relisted. Keep an eye out. Do you know something we don't Nope! But if the seller has any more left and the sale has expired, they'll relist. Happens all the time on Ebay. Ok
  19. It might be about to be relisted. Keep an eye out. Do you know something we don't
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