pennyw74

Thanks for that - I did search but couldn't find her :laugh: and now I know why. I should've mentioned - my sister was looking for cat Advocate. She uses Sentinel for the dogs and Advocate for the cats :)

Who did you buy Advocate from? My sister is looking to buy some :)

My sister asked me yesterday about Pet Products on the Web. I told her what had happened to me and her order that she placed just before I did has also not arrived. I've told her to go through Paypal and get a refund. She won't be using them again, either.

I would've highly recommended them until this time. I know that things go missing or things can go wrong but it's the way they handled the situation that I was most disappointed with. No return email, no return phone call. I was completely ignored. I found Sentinel Spectrum for the same price at our local Chemist Outlet, so at least I can buy that when I want it and not have to worry about it not turning up and not getting a refund. Problem solved.

I had an order not turn up from here and I managed to contact them by phone as not once did they reply to my numerous emails and every time he said he would get straight onto it then did nothing. On my last phone call after I told him I frequent this forum and we provide feedback on how we found companies he finally gave me a refund and managed to do it in 2 minutes after 2 months of getting nowhere, they still lost me as a customer . I have just gone through exactly the same thing. I had bought from them a couple of times previously with no problem. This time, I ordered in plenty of time, gave myself a month for it to arrive before I needed the Sentinel but it never turned up. I emailed and he replied saying there was a delay in dispatch but it never turned up. The website disappeared for quite a few days, which also meant two of the email addresses I had bounced back but I tried the other email address. I called the phone number and "somebody else" answered the phone who said that Robert was away until the next week. He also said that since I paid with Paypal, everything would be ok. I emailed again but no response. I lodged a dispute with Paypal which escalated to a claim immediately. I did manage to speak with him again and he did say he'd look into it and call me back but of course, he didn't. I emailed once more and tried to ring again but no answer and no reply. He had until yesterday to respond to Paypal and I received an email today saying that I would be getting a refund through Paypal. I don't know what has happened. The site is back up again but they have lost me, too.

I have already given her Sentinel Spectrum today, so I didn't want to dose her up too much with these other things.

What do people use to treat ear mites? My girl is showing signs of having them and while I have no hesitation in taking her to the vet, if it is just a matter of buying something and applying it myself, I'd be happy to do that. Thanks

Plush Puppy Herbal Whitening Shampoo here, too. My Ollie has absolutely no red tones in his black coat at all anymore and he did before we started using it. Plus, the white does look very white, too.

Thanks for your input. Where in Parramatta is PICSI? What do they offer? What day is it on? I noticed on the Paws 4 Fun, they talk about Clicker Training. Is that how they train for agility, too?

Hi Just wondering if anybody had been to this agility club? We were thinking of going to agility at Castle Hill Showground but thought a weekend club might be better... Any thoughts on this club? Thanks

Thanks again... How many dogs do they usually have in a class? My two have both done obedience classes there and did quite well, so they know how "classes" work. They are food motivated. They aren't highly stimulated by other dogs. Recall is good most of the time but better with food Overall, they are quite good at learning. Izzy is very focussed but after about 20 minutes of obedience class, would kind of lose concentration. I just want to get them out to do something fun. I loved obedience but thought something a little more active might be more fun for them.

Thanks for that... How long does it usually take to progress from Beginners to Green, Green to Yellow, etc... As in, how many weeks do you usually spend in each class?

Just wondering if anybody goes to agility at Castle Hill on Thursday nights... If so, how does it work? Do they have beginners classes to learn things and you move up as you learn? We have two dogs and I doubt they would work if they're in the same class, so was thinking of starting one and starting the other later if you do actually change classes. Any information would be appreciated. Thanks.

Ooooh, what is it?