VonderZenn

Totally agree with you, I was not happy either and I let the seller know. The reply I got was they pretty much sold what they did not actually have and then they put in another order from the supplier but the supplier found out they were selling them at cost price and cracked it! This was the response I got from the seller.. "We had an issue as the makers of the bags were very annoyed that we were selling these at cost and refused to supply us the bag designs we needed to fill orders and only gave us Lyla's and demanded that we sign a contract to sell these at RRP of $49.99, This left us in a bad position. We will not sign a contract of that demand and are more than happy to offer you a refund on the postage of the returned bag. These orders were all printed off on the same day and we had limited stock and was waiting for hound bags to deliver the required bags the following day, When they found out how much we were selling these they decided not to provide what we needed and charged us $25.00 per bag and $20.00 freight and the postage cost us and extra $8.00 per bag, so we are out of pocket. The description for the bags were the red dotty and these were shipped first (5) and then the remaining were placed on back order. Requests for other colors came in later via email and we held these as we were hoping the company would provide the correct bags needed. This did not happen and as a result the sales of these were mucked up. All you need to do to return it is mark the envelope return to sender and this will come back at no cost to you." What the seller should have done is contact all of us to ask if we want the Lyla bag or a refund, rather than just send the wrong bags out Hi Guys, I am the seller of these Houndbags as part of a new marketing advice to gain information about the market place demand, pricing and so on. We had a few in stock and new that we could order what we need from the wholesaler once the orders were in. These were sold under cost at our expense. We received only a few emails re color and tried to get the requested bags to the people who had sent emails. It all turned pear shape as this forum alerted the makers of this cost and then there was issues with getting the orders filled. We pride ourselves on quick postage and excellent service and all purchases were emailed re the color and time issue. This situation was unfortunate and we will no longer carry these bags.. We do have a few of the normal bags left in stock and will be donating these to the RCV for class prizes. I am very sorry some of you have had a bad experience and we are happy to refund orders. Please keep an eye out on EBAY as we also have sentinel Spectrum chews for dogs and a very low cost also to get the new chews into the market. Large dog 6's $67.00